Episode 26: Tracy Rue – Skywriter MD
Tracy Rue is the Chief Executive Officer and founder of Skywriter MD. Skywriter MD is a HIPAA-compliant virtual medical scribe service focused on helping healthcare providers to become more efficient and improve productivity.
Tracy shares his story of how a conversation with a tired and frustrated doctor in the Grand Junction airport sparked the idea for Skywriter and how to streamline the collection of health records.
Skywriter MD addresses the 5 major challenges that come with traditional medical scribes: Cost, Intrusiveness, Speed, Scalability, and People Management.
Tracy talks about the strategy that has enabled Skywriter supply a scalable workforce in an environment where turnover happens regularly at the same time each year, how he built a technical product without a technical background, and how he pushes decision making to the edge to enable his teams to be successful.
Links to things we talk about:
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